When purchasing something from our store, as part of the process, we collect some personal information you give us such as your name, address, email address and computer's IP address.
Your information is used to fulfil your order and to send customer service information.
Only with your permission may we send you information about new products and updates.
We will never share your details with a third party (unless required to do so by law).
If, after you opt-in, you change your mind, you can withdraw your consent at any time, by contacting us.
You can ask at any time for information on how we hold your data, and how we use and safeguard it at all times, by contacting us. We meet the EU General Data Protection Regulation (GDPR) response times of no more than one month from the date the request is received.
Our online store is hosted by Moonfruit (SiteMaker Software Ltd). They provide us with an online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Moonfruit’s data storage, databases and the general Moonfruit application. They advise that they store your data on a secure server behind a firewall.
Customers can purchase online through PayPal Inc.
We use Royal Mail to deliver your orders as safely and as timely as we can.
Email marketing is done in-house using Mailchimp (a third party provider of automated marketing software). Please refer to their Privacy Statements for how they process and handle your data, including its use on our behalf.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.
Cookies are small text files which are stored by the browser on your computer. Only the information that you provide, or the choices you make while visiting a website, can be stored in a cookie. Allowing a website to create a cookie does not give that or any other site access to the rest of your computer, and only the site that created the cookie can read it.
For more information about these controls, visit your browser or device's help material. All modern browsers provide a setting that allows a user to block third-party cookies. Please note that if you delete or disable our cookies, this may impact functionality in certain areas of the website
Session cookies – Often used for 'Shopping Cart' and to remember which pages you visited, or for when you use the 'Back' button. Once you close your browser or log out, the cookie will expire and be deleted.
Persistent cookies – Can be used to store information or settings about you to improve your experience on a website. For example, “Remember me” cookies which store your username and password when you visit a site. This is not used to identify you: only to make logging into a website faster and more convenient.
Third Party cookies – These are cookies placed by another website or service i.e. it has a different address to the one you see in your browser’s address bar: in other words a third-party. They are used to allow that third party to provide a service to us. Examples include cookies created by Google's services (Google Analytics, Google AdSense), cookies stored when you share content on social sites (such as Facebook/Twitter) and those created by advertisements served from a different website (which is very common).
If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site.
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us.